Yes AI. AI consulting for Australian businesses.
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ELICOS providers and language schools serve international students across time zones, languages, and cultures. Most admin teams cannot match the response time international students expect. AI handles multilingual enquiry response 24/7, agent comms, CRICOS-compliant enrolment workflow, and student support.
Used by Australian ELICOS providers, English language schools, and providers serving international students preparing for university, vocational, or general English.
Four pain points specific to AU ELICOS / language schools.
Prospective students enquire in their first language. AI handles enquiries in 50+ languages 24/7. Schools without multilingual response lose enquiries to schools with it.
AU business hours align poorly with most source markets. AI handles enquiries when students are awake; routes substantive to staff in business hours.
Education agents drive bulk of ELICOS enrolment. AI maintains agent comms: lead handover, status updates, commission tracking.
CoE issuance, OSHC coordination, visa documentation, ESOS-compliant comms. AI handles routine; manager signs off compliance-critical content.
Six workflows running 24/7 across languages.
Email, web, and chat enquiries handled in student's preferred language. Course information, fee structure, enrolment process explained.
Routine agent comms: lead receipt, status updates, document requests, commission notifications.
AI handles enrolment form workflow, OSHC coordination, document collection. Compliance manager signs off CoE issuance.
Pre-arrival information, accommodation coordination, airport pickup arrangements, orientation logistics.
Class schedule questions, attendance, study tips, basic pastoral support. Substantive issues route to student services.
Website content, agent materials, social media in target market languages.
ELICOS provider obligations under ESOS Act. AI tuned to ESOS-compliant comms; CoE issuance involves human compliance check.
AI drafts must align with National Code 2018 standards. Compliance manager reviews.
International student records under APP 11. Cross-border data flow considerations.
AI multilingual translation is excellent but not perfect. Substantive comms in non-English languages verified by native speaker before send.
Visa advice is regulated migration advice. AI does not provide migration advice. Routes to registered migration agent.
Course progression, placement, assessment decisions stay with academic staff. AI handles admin.
Voice and chat in 50+ languages.
Routine agent comms and commission tracking.
Enrolment form workflow, OSHC, document collection.
Enrolment metrics, agent relationships, compliance posture.
Most AU language schools live in 14 to 28 days.
Capture school voice, courses, source market priorities, CRICOS workflow.
Voice and chat in target languages.
Agent comms automation. CRICOS enrolment pipeline.
Pre-arrival comms. Student support automation.
Enrolment, agent satisfaction, compliance.
Adjacent education playbook.
Adjacent K-12 playbook.
Broader education AI.
50+ languages including Mandarin, Cantonese, Spanish, Portuguese, Korean, Japanese, Vietnamese, Thai, Arabic, French, Italian, German, Russian, Hindi, Indonesian. Quality is excellent for AU's top source markets.
AI workflow tuned to CRICOS National Code 2018 and ESOS Act requirements. Compliance-critical actions (CoE issuance, ESOS notifications) involve human sign-off.
AI handles routine agent comms: lead receipt, status updates, document requests, commission notifications. Account-level agent relationships managed by your team.
AI does not provide migration advice (which is regulated activity). Visa queries route to registered migration agent or MIA listing.
Integrates with RTO Manager, Wisenet, eSkilled, Cyrus, and ELICOS-specific systems.
No. AI handles workflow; documents requiring sign-off go to compliance manager.
Productized: $6,000 setup + $1,500 to $3,500 per month. For a mid-size language school, total annual cost $24K to $48K.
AI translation is excellent for routine comms. Substantive non-English comms (complex enquiries, complaints) verified by native speaker before send. We tune the verification cadence per language.
30 minute demo. AI multilingual enquiry live, agent comms walkthrough, CRICOS workflow preview.
All discussions held in confidence. Australian-based consultants.