40%
Time Spent Chasing
Australian accounting firms spend up to 40% of their non-billable time on client communication - reminders, follow-ups, and document requests. That is two full days per week per accountant spent on emails, not on advisory work.
15-20
Hours Per BAS Quarter
Every BAS quarter, your team spends 15 to 20 hours sending reminder emails, following up with non-responsive clients, and manually tracking who has submitted documents. Four times a year. Every year. Forever.
$313
ATO Penalty Per Period
When clients miss deadlines because your reminders fell through the cracks, they face ATO Failure to Lodge penalties starting at $313 per 28-day period. Your clients blame you. Your reputation suffers. It is preventable.