Question 1

Can it handle emergency callouts?

Accepted Answer

Absolutely. Your AI knows the difference between "my tap drips a bit" and "there's water gushing from the ceiling." For genuine emergencies, it triages immediately - texts you with the details, tells the customer you'll call back within a set timeframe, and can even patch the call through to your mobile if you want. You set the rules for what counts as urgent. For everything else, it books them in like normal.

Question 2

What if I'm in a no-service area?

Accepted Answer

That's exactly when AI is most useful. Your AI doesn't need YOUR signal - it runs on its own. While you're in a dead zone on a rural job site, your AI is still answering calls, booking jobs, and sending you SMS summaries. The moment you get signal again, you'll have a neat list of everything that happened. No more "sorry, I was out of range" follow-ups three days later.

Question 3

Does it know my prices and availability?

Accepted Answer

You train it once with your rate card, service areas, and availability. It knows your callout fee, your hourly rate, your after-hours surcharge - whatever you tell it. It won't quote exact prices for complex jobs (you don't want that), but it can give ballpark ranges and book quote appointments. It also knows when you're available, so it won't book someone in on your day off.

Question 4

Can it send quotes?

Accepted Answer

For standard jobs with fixed pricing (like a hot water system replacement or a switchboard upgrade), yes - it can send pre-built quote templates via SMS or email. For custom work, it books a quote appointment and sends the customer your availability. Either way, you're not climbing down from a roof to answer "how much for a powerpoint?"

Question 5

What about existing customers?

Accepted Answer

Your AI recognises returning callers. It can pull up their job history, check outstanding invoices, and handle follow-up questions without bothering you. "Hi Mrs. Johnson, I can see Dave was at your place last Thursday for the dishwasher install. How can I help?" Your regulars will think you hired a receptionist.

Question 6

How much does it cost?

Accepted Answer

From $3.50 a day. That's less than a meat pie. No lock-in contracts, no setup fees worth talking about, and you can cancel anytime. Compare that to a receptionist ($55K+/year) or even a virtual answering service ($200-400/month that still puts people on hold). Your AI never takes a smoko, never calls in sick, and never puts a customer on hold because it's already on another line.

Your Phone's Ringing and You're Up a Ladder. Again.

A Day in the Life - With AI on the Job

Loading the van

First job

Up on the roof

Smoko

Lunch

Quote job

Packing up

On the couch

Lights out

What Your Customers See

Missed Call Auto-Text

Quote Follow-Up

Job Confirmation

How Much Are Missed Calls Costing You?

Tools Your AI Talks To

Related Integrations

AI Email for Trades

AI + Xero

AI + MYOB

Questions Tradies Actually Ask

Stop Climbing Down to Answer Your Phone