Simple, Transparent Pricing

AI telephone agents that cost less than a part-time receptionist. Business hours, after hours, or full 24/7 - you choose the coverage.

No lock-in contracts

Cancel anytime

Australian support

Starter

1-5 staff

$299/month + GST

+ $499 one-off setup

AI telephone agent with smart call routing for small businesses.

500 minutes/month included, then $0.60/min
1 AI telephone agent
Smart call routing
Business hours coverage
Voicemail transcription
Email notifications
Standard AI voice
Basic call analytics
Email support

Professional

5-20 staff

$599/month + GST

+ $999 one-off setup

Full-featured AI receptionist with CRM integration and analytics.

Everything in Starter, plus:
1,500 minutes/month included, then $0.40/min
CRM integration (Cliniko, Xero)
After-hours + weekend coverage
Call analytics dashboard
Custom greeting & hold music
SMS notifications
Appointment booking
Priority support

Custom

20+ staff

Custom/month

Custom setup

Tailored multi-agent solution for larger teams and multi-location businesses.

Everything in Professional, plus:
Custom included minutes
Multi-agent system
24/7 coverage
Full integration suite
Call recording & transcripts
Custom AI voice
Dedicated account manager
SLA guarantee

How It Compares

Compare the task scope, coverage and support included in each option.

Full-Time Receptionist

Use Your Payroll Costs

Annual ordinary wages already include paid leave. Add applicable employer costs and any extra cover.

Hours and duties depend on your staffing arrangements.

Answering Service

Request a Quote

Include monthly charges, usage fees and any setup costs.

Coverage and features depend on the provider and contract.

Yes AI Agent

From $299

/month plus setup

Your hours or 24/7. Integrations. AI-powered.

Feature Comparison

Feature	Starter	Professional	Custom
Included Minutes	500	1,500	Custom
Extra Minutes (ex GST)	$0.60/min	$0.40/min	Custom
AI Telephone Agents	1	1	Unlimited
Smart Call Routing	Included	Included	Included
Business Hours Coverage	Included	Included	Included
After-Hours + Weekends	Not included	Included	Included
24/7 Coverage	Not included	Not included	Included
Voicemail Transcription	Included	Included	Included
SMS Notifications	Not included	Included	Included
CRM Integration	Not included	Included	Included
Appointment Booking	Not included	Included	Included
Call Analytics	Basic	Advanced	Custom
Call Recording	Not included	Not included	Included
Custom AI Voice	Not included	Not included	Included
Custom Greeting	Not included	Included	Included
API Access	Not included	Not included	Included
White-Label Option	Not included	Not included	Included
SLA Guarantee	Not included	Not included	Included
Dedicated Account Manager	Not included	Not included	Included
Support	Email	Priority	24/7 Dedicated

How billing works

All prices are in AUD and exclude GST. Your plan fee covers the included minutes shown above: those minutes are part of the plan, not billed again on top. Minutes used beyond the allowance are charged at the per-minute rate shown for your plan.

A minute means connected talk time on a call handled by your AI agent, measured from answer to hang-up. Unanswered and failed calls don't count. If a call is transferred to your team, only the AI-handled part counts. Full detail is in our Terms of Service (§5.1A).

Frequently Asked Questions

Is there a lock-in contract?

No. All plans are month-to-month. Cancel anytime with 30 days notice. No penalties.

What does the setup fee cover?

Setup includes configuring your AI agent, integrating with your phone system and CRM, customising greetings and call flows, testing, and training. Timing depends on scope and is confirmed in your written quote.

Can I upgrade or downgrade?

Yes, change plans anytime. Upgrades take effect immediately, downgrades apply at your next billing cycle.

What payment methods do you accept?

Pay by credit or debit card through our secure checkout. Available card options are shown at checkout.

What happens if the AI can't handle a call?

Our AI recognises complex scenarios and seamlessly transfers to your team or takes detailed messages. You control the escalation rules.

What CRM systems do you integrate with?

Cliniko, Xero, HubSpot, Salesforce, Zoho, ServiceM8, and more. Custom integrations on the Custom plan.

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No lock-in contracts · Cancel anytime · Australian support