Power Automate & Power Platform

Comprehensive automation solutions using Microsoft Power Platform for streamlined business processes. From simple workflows to complex RPA implementations.

Transform Your Business Processes

Microsoft Power Platform provides powerful tools to automate workflows, connect systems, and streamline operations. Our expertise ensures successful implementation with proper governance and security.

Workflow Automation

Automate approvals, onboarding, and line-of-business workflows

RPA with Power Automate Desktop

Robotic Process Automation for legacy applications and desktop tasks

System Connectivity

Connect SharePoint, Teams, ERP, and CRM systems via connectors

Center of Excellence Setup

Establish environments, DLP policies, and governance frameworks

Platform Benefits

Automate repetitive business processes

Connect disparate systems seamlessly

Reduce manual errors and processing time

Improve compliance and audit trails

Scale automation across the organisation

Comprehensive governance and security

Low-Code Platform

Enterprise Scale

Our Power Platform Solutions

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Process Automation

End-to-end automation of business processes including approvals and workflows

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Desktop Automation

RPA solutions for legacy applications and desktop-based tasks

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System Integration

Connect all your business systems with powerful connectors and APIs

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Governance Framework

Establish proper governance, security, and compliance controls

Our Implementation Approach

Assessment & Planning

Evaluate current processes and identify automation opportunities

Development & Testing

Build and test automation solutions with proper governance

Deployment & Support

Secure rollout with comprehensive training and ongoing support

How a Power Platform Project Runs

Automation projects fail for predictable reasons: the wrong process was chosen first, the exceptions were never designed, or nobody owned the result. The sequence below exists to remove those three failure modes before they cost you anything.

Process discovery, on the floor

We sit with the people who actually do the task and watch them do it. Not a workshop, not a flowchart someone drew two years ago. That is how you find the four spreadsheets nobody mentioned, the approval that happens by text message, and the step that exists only because a former employee wanted it that way. We come out of this with a shortlist of candidate processes ranked by how much manual handling they carry and how well defined the rules are.

Pick the right first automation

The best first project is boring, high volume and low risk. Something like routing supplier invoices for approval, or turning a form submission into a job record. We deliberately avoid starting with the most complex process in the business, because the point of the first build is to prove the plumbing works and to give your team something they can see and trust.

Environment and governance setup

Before anything goes live we set up separate development, test and production environments, agree data loss prevention policies that control which connectors may talk to which systems, and decide who is allowed to publish. This is the difference between a platform and a pile of flows made by whoever was frustrated that week. It also stops the classic problem where an automation stops working the day the person who built it leaves.

Build, with the exceptions designed in

Happy path automation is straightforward. The value is in deciding what happens when the invoice has no purchase order, the approver is on leave, or the system times out. We design those branches explicitly, with a human fallback and a clear owner, so that a failure becomes a notification rather than a silent gap somebody discovers at month end.

Test with real data and real users

We run the automation in parallel with the manual process for a short period so you can compare the outputs before you commit. That is also when the users who will live with it get to argue with it, which is exactly when you want them to.

Handover, documentation and support

You get a written description of what runs, what triggers it, what it connects to, who owns it and what to do when it breaks. If you have capable staff we will train them to maintain and extend it, because a platform your own people can use is worth far more than one that needs us on the phone every time a form field changes.

Where Australian Businesses Get the Most From It

The processes worth automating first tend to look the same across industries: repetitive, rules based, and currently held together by somebody remembering to do it. These are the ones we are asked about most often.

Approvals that live in an inbox

A wholesaler routes purchase approvals by forwarding emails. Nobody can answer who approved what without searching three mailboxes, and anything over a threshold occasionally goes out unapproved. An automated approval flow gives a clear trail, chases the approver, escalates when someone is away, and writes the outcome back to the finance system.

Onboarding a new starter

A services business with steady hiring runs onboarding off a checklist that lives in one manager's head. Accounts get created late, equipment is missed, and the induction paperwork is chased for a fortnight. A single form can trigger the account requests, the equipment order, the induction pack and the reminders, with the compliance record captured as it goes.

Data rekeyed between systems

A manufacturer takes orders in one system and schedules production in another, with a staff member retyping between them daily. Where an interface exists we connect the two directly. Where the older system has no interface at all, desktop automation can drive the screens the same way a person would, which is often the only practical option for software a vendor no longer extends.

Paper forms from the field

Trades and field service teams still fill in job sheets, safety checks and timesheets on paper, then someone types them up. A simple mobile app replaces the paper, works offline in a basement or a paddock, and feeds the office system directly. This is usually the fastest visible win because the people doing the work feel the difference immediately.

Honest Cost Guidance

Keep the two costs separate. Microsoft charges the platform licences, and what you pay depends on which capability you use. A surprising amount of straightforward automation is covered by plans many businesses already hold. Premium connectors, desktop automation and Dataverse storage are charged on top. We check your existing entitlements first and scope against current Microsoft pricing, because those plans get revised and a hard number in a web page would only mislead you.

Our implementation work is scoped per project. The honest drivers are the number of processes, how clearly the rules are defined, how many systems need connecting, and whether you already have environments and policies in place. A single well-understood approval flow is a small engagement. Establishing governance across a business that has fifty unmanaged flows already running is not.

Initial consultations are free for businesses with 20 or more full-time staff (smaller teams pay $200 including GST). You get a fixed written price before any build starts.

Realistic Timelines

Discovery on a single process takes a few days, because it means observing the work rather than asking about it. Setting up environments, policies and publishing rules for a business new to the platform takes one to two weeks and is done once.

A first automation of a well-defined process is commonly built and tested inside two to four weeks, including a period running in parallel with the manual process so you can compare outputs before switching over.

Broader programmes run in waves rather than one long project. Each additional automation is faster than the last because the connections, policies and patterns already exist. Where a process spans several systems or needs a vendor to open access, allow more time for the dependency than for the build itself, since that is almost always what sets the date.

Power Platform Questions We Get Asked

What does Power Platform cost to license?

Licensing is Microsoft's and it depends on which components you use and whether your existing Microsoft 365 plan already covers them. Some automation is included in plans many businesses already hold, and some capability such as premium connectors, desktop automation and Dataverse is charged separately. We check what you are already entitled to and scope against current Microsoft pricing rather than quoting a figure that dates.

What does your implementation work cost?

Our services are scoped per project. The variables are how many processes you want automated, how well documented the rules are, how many systems have to be connected and whether governance needs to be established from scratch. You get a fixed price in writing before the build starts. Initial consultations are free for businesses with 20 or more full-time staff (smaller teams pay $200 including GST).

Can it work with our old on-premise software?

Usually, yes. Where the software has an interface we connect through it. Where it does not, desktop automation can drive the application the way a person would, which suits legacy line-of-business systems and vendor software that was never designed to be integrated. It is less elegant and needs more careful monitoring, and we will tell you honestly when that is the trade-off you are making.

What happens when a process changes?

Processes always change. That is why we document what each automation does and who owns it, and why we prefer to train your own staff to make routine adjustments. Anything structural is a small piece of scoped work. What we try hard to avoid is the situation where nobody in the business understands what is running.

Is our data leaving Australia?

Where data resides depends on the region your tenant and environments are provisioned in and on which connectors an automation uses. It is a legitimate question and we settle it during the governance setup rather than after go-live, and we document the answer so you can give it to a client or auditor who asks.

How long until the first automation is live?

A single well-defined process is commonly live within two to four weeks including testing. Establishing environments and governance properly for a business new to the platform adds a couple of weeks up front, but it is done once and every later automation is faster and safer for it.

Ready to Automate Your Business?

Tell us about the process that annoys your team most and we will tell you honestly whether automating it is worth doing.

Initial consultations are free for businesses with 20 or more full-time staff (smaller teams pay $200 including GST).

Book a Consultation