For businesses across Makati and Metro Manila

AI Consulting for Makati: Voice Agents, Automation, and Support in English and Filipino

Makati is the financial and corporate heart of the Philippines, where banks, multinationals, professional-services firms, and fast-growing companies run demanding operations around the clock. Yes AI helps these businesses put modern AI to practical work: answering every call and message, automating the routine back-office grind, and giving leaders faster, clearer reporting.

The honest hook for this market: today's AI can hold a natural conversation in both English and Filipino, so a Makati business can serve customers in the language they prefer, 24 hours a day, without adding night-shift headcount.

Book an AI Discovery Call (03) 9003 0111

Realistic ROI

24/7

Calls and messages answered

AI voice and chat respond every hour of the day, in English or Filipino, including nights, weekends, and holidays

In minutes

Routine replies, not days

Enquiries, quotes, bookings, and status updates handled the moment a customer asks

Weeks, not months

From first call to live pilot

A focused first use case goes live while a big transformation program would still be drafting slides

2 languages

English and Filipino, day one

Meet customers in the language they are most comfortable speaking

Why Makati Businesses Choose Yes AI

Makati moves fast and expects competence. We focus on AI that earns its place in the business quickly: practical, bilingual, and built to fit how your teams already work.

Business outcomes, not AI hype

We do not lead with the newest model or the flashiest demo. We start with a bottleneck that costs you money or customers, and we apply AI where it clearly pays back. If AI is not the right tool for a problem, we tell you.

Bilingual by design

Makati serves customers who switch naturally between English and Filipino. Our voice agents and chat assistants are set up to understand and reply in both, so no caller is pushed into their second language just to get help.

Remote delivery, built for your timezone

Yes AI is an Australian consultancy that works remotely with clients across Asia-Pacific. We do not keep an office in Makati, and we do not pretend to. We work to Philippine business hours, meet by video, and stay reachable through your preferred channels.

Start small, prove it, then scale

We would rather ship one useful thing in a few weeks than promise a year-long transformation. Prove the value on a single workflow, measure it honestly, then expand into the next one with confidence and a track record.

What Yes AI Can Do for a Makati Business

A broad toolkit, applied to the specific problems in front of you. Most clients begin with one or two of these and grow from there.

Never miss a call

AI Phone Answering and Voice Agents

An AI voice agent answers your phones 24/7 in English or Filipino, handles common questions, books appointments, captures leads, and routes the calls that genuinely need a person.

Instant replies

AI Customer Support and Chat

A chat assistant on your website or messaging channels answers product, pricing, and account questions instantly, in both languages, and hands over to your team with full context when needed.

Less manual grind

Workflow and Back-Office Automation

We automate the repetitive back-office work: data entry, document processing, approvals, invoicing steps, and the copy-paste between systems that quietly eats your team's day.

Clarity for leaders

AI Reporting and Dashboards

Turn scattered data into clean, current dashboards and plain-language summaries, so managers and directors see what is happening without waiting on a manual report.

Fits your systems

Custom AI Integration

We connect AI into the tools you already run, your CRM, booking system, POS, or accounting software, so it works inside your operations rather than becoming another silo.

A clear roadmap

AI Strategy and Advisory

Not sure where to begin? We assess where AI will and will not help, rank the opportunities by payback and effort, and give you a practical roadmap you can act on.

How Makati Teams Put Yes AI to Work

Task	Traditional	With Yes AI	Notes
Bank or financial-services branch handling high call volume	Callers wait in a queue or drop off after hours	AI voice agent answers instantly, in English or Filipino, day or night	Routine balance, branch, and product questions are handled straight away. Complex or sensitive cases are routed to a person with the context already captured.
Professional-services firm (legal, accounting, consulting) fielding client enquiries	Junior staff pulled off billable work to answer the phone and reply to emails	AI handles intake, FAQs, and scheduling; staff focus on advisory work	New client intake is captured cleanly and consistently. Follow-ups do not slip through the cracks during busy periods.
Outsourcing or shared-services operation looking to lift efficiency	Agents spend hours on repetitive, scriptable interactions	AI absorbs the routine tier so agents handle the higher-value work	Bilingual coverage means both English and Filipino queues get instant first responses, with people focused where judgement matters.
Real-estate or property developer managing buyer and tenant enquiries	Leads arrive after hours and go cold before anyone replies	AI responds within minutes, qualifies the lead, and books the viewing	Every enquiry from a listing or ad gets an immediate, professional reply in the buyer's preferred language, then a warm handover to the sales team.
Multinational regional head office running back-office processes	Teams copy data between systems and compile reports by hand	Automation moves the data and drafts the reports automatically	Manual reconciliation and reporting shrink from days to minutes, freeing skilled staff for analysis instead of assembly.
Retail or hospitality group taking bookings and orders	Phone and message enquiries missed during peak hours	AI takes bookings, answers questions, and confirms orders around the clock	Customers get a fast reply whether they message in English or Filipino, and your staff are not interrupted mid-service.

What We Are Honest With You About

Data privacy and the Philippine Data Privacy Act

Customer data is regulated under the Data Privacy Act of 2012 and overseen by the National Privacy Commission. We help you handle personal data responsibly: clear consent, sensible retention, controlled access, and a plan for deletion requests. Compliance stays your obligation, and we set the AI up to support it rather than undermine it.

Keep a person in the loop where it counts

AI is excellent at the routine and the repetitive. For sensitive complaints, high-value negotiations, and anything needing judgement or empathy, a person should stay in control. We design clear handover points so AI assists your team rather than replacing their judgement.

Bilingual quality needs review, not blind trust

AI handles English and Filipino well, including the natural code-switching many customers use, but no system is perfect. We test the agent on real scripts in both languages, review early conversations with you, and tune the wording so it sounds right for your brand before you rely on it.

Do not over-automate the relationship

Filipino business runs on relationships and personal trust. Automating the routine is a clear win; automating away every human touchpoint is not. We help you draw the line so customers feel served, not stonewalled by a machine.

Start with one use case, not everything at once

The fastest way to waste money on AI is to try to automate the whole business in one go. We pick a single high-value workflow, prove it works and pays back, then expand. Momentum and evidence beat a giant plan that never ships.

Consent and disclosure on recorded or AI-handled calls

If calls are recorded or answered by an AI agent, customers should be told plainly. We build in clear disclosure and consent so you stay on the right side of both the law and customer trust.

How Yes AI Works With You

Discovery and prioritisation

We start with a discovery call to understand your operations, then map where AI will genuinely help. You get a ranked shortlist of opportunities by payback and effort, with a clear recommendation on where to begin.

Build and integrate

We build the voice agent, chat assistant, or automation and connect it into the systems you already use, your CRM, booking system, POS, or accounting software, so it fits your operations instead of adding another disconnected tool.

Bilingual setup and tuning

We configure and test everything in both English and Filipino, review real conversations with you, and refine the wording and flow until it sounds right for your brand and your customers.

Support and iteration

After go-live we stay involved: monitoring performance, tightening the rough edges, and helping you expand into the next workflow once the first one is proving its worth.

From First Call to Live in Weeks

A focused, low-risk path. Most Makati clients have a first pilot live within a few weeks, then grow it from there.

Discovery call

A short video call to understand your business, your customers, and the bottleneck that matters most right now. The 30-minute consultation is free for businesses with 20 or more full-time staff; otherwise AUD $200 including GST.

Map and prioritise

We assess where AI fits, rank the opportunities by payback and effort, and agree on one focused use case to prove the value first.

Build the pilot

We build the voice agent, chat assistant, or automation and connect it to your existing systems, scoped tightly so it ships in weeks, not quarters.

Test in both languages and go live

We test the solution on real scenarios in English and Filipino, review early conversations with you, tune the wording, then switch it on with confidence.

Measure and expand

We track the results honestly against what you wanted to improve, then use that track record to move into the next workflow.

FAQ

Do you have an office in Makati?

No, and we will always be straight with you about that. Yes AI is an Australian consultancy that delivers remotely to clients across the Asia-Pacific region, including the Philippines. We work to your business hours, meet by video, and stay reachable through the channels you prefer. Everything we build, from voice agents to automation, runs online and does not need us to be in the room.

Can the AI really hold a conversation in Filipino?

Yes. Modern AI handles both English and Filipino, including the natural code-switching many Makati customers use. We test the agent on your real scripts in both languages, review early conversations together, and tune the wording so it sounds natural and on-brand before you rely on it.

Is our customer data safe?

Data protection is central to how we work. Under the Philippine Data Privacy Act, personal data must be handled with proper consent, controlled access, and sensible retention. We set the AI up to support those obligations, restrict who and what can see sensitive information, and build in deletion-on-request handling. The legal responsibility remains yours, and we help you meet it.

What does it cost?

It depends on the use case and how much you want to automate, so we do not quote a one-size price. We start with a discovery call and scope a focused pilot as a clear, fixed piece of work, so you know the cost and the expected payback before you commit. Small, well-chosen projects tend to pay for themselves quickly.

How quickly can we get started?

A focused first use case is usually live within a few weeks, not months. We deliberately scope the first pilot tightly so you see real results fast, then expand once it has proven itself.

Will AI replace our staff?

That is not the goal, and we will say so plainly. The aim is to take the repetitive, after-hours, and high-volume load off your people so they can focus on the work that needs human judgement and relationships. In practice, teams handle more without burning out, and the human touch goes where it matters most.

What systems can you connect to?

We work with the tools you already run, such as your CRM, booking system, POS, or accounting software. The point is to fit AI into your existing operations rather than force you onto a new platform. If a system has a standard way to connect, we can usually integrate with it.

Do you only work with large companies?

No. Makati is home to global head offices and fast-growing local firms alike, and AI helps both. Smaller teams often feel the benefit fastest, because automating even one busy workflow frees up a meaningful share of their day.

Put AI to Work in Your Makati Business

Book a discovery call and we will map where AI can save your team time, answer more customers, and serve them in both English and Filipino. No slides, no jargon, just a practical plan.

Book a Discovery Call (03) 9003 0111

All discussions held in confidence. Australian-based consultants.