Yes AI. AI consulting for Australian businesses.
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Telehealth clinics are scaling fast but admin scales with them. Consultation notes, MBS billing, patient follow-up consume 30 to 50 percent of clinician time. AI takes the documentation work: drafts consultation notes from the session, drafts patient summaries, manages follow-up, supports billing.
Used by Australian telehealth clinics across GP, mental health, allied health, specialist consult, and remote rural / regional health.
Four telehealth-specific pain points that AI fixes.
Telehealth back-to-back consultations leave no breathing room for notes. AI drafts from session recording (with consent). Clinician polishes in 3 to 5 minutes.
Telehealth MBS items, eligibility, longer consult attribution. AI supports MBS item recommendation from session content. Billing admin time drops.
Telehealth patients expect timely follow-up: test results, prescription, referral. AI handles routine follow-up.
Telehealth clinics handle high inbound call volume. AI handles routine triage, booking, prescription requests.
Six workflows running in the background.
Voice-tuned to healthcare. Triages, books, handles prescription requests, manages waiting list.
AI drafts from session recording (with consent). Clinician polishes. AHPRA-compliant.
AI suggests MBS items from session content. Practitioner reviews and signs.
Test results, prescription, referral comms. Routine handled by AI; clinical decisions by clinician.
AI drafts referral letters from session content. Clinician reviews and signs.
AI drafts patient-specific education materials. Clinician reviews.
Documentation must meet AHPRA standards. AI drafts; clinician reviews and signs.
Telehealth recordings and notes are sensitive health information. APP 11 security, APP 6 use, APP 11.2 retention. Designed APP-compliant.
Explicit informed consent required where AI uses session recordings. Adapt consent forms; explain to patients.
AI drafts notes and supports billing. Clinical decisions (diagnosis, treatment, prescription) stay with clinician.
AI suggests MBS items; practitioner verifies. Practitioner remains responsible for billing accuracy. MBS audit readiness maintained.
Safeguarding concerns, emergencies, suicidal ideation route to clinician immediately. AI does not handle these.
Healthcare voice-tuned, AHPRA-aware.
Drafting from session recording or summary.
MBS suggestion, referral drafting.
Clinical hours reclaimed, documentation quality, billing accuracy.
Most AU telehealth clinics live in 14 to 21 days.
Capture clinician voice, documentation templates, MBS preferences.
Voice agent live on practice number.
Session note, MBS, referral letter pipelines live.
60 minute training.
Clinical hours reclaimed, documentation quality, billing.
Broader practice AI.
Adjacent specialty.
Allied health telehealth context.
Clinician records the session (with patient consent at start). AI drafts a structured consultation note in your house format: history, examination, assessment, plan. Clinician reviews and polishes in 3 to 5 minutes.
Designed to support AHPRA-compliant documentation. Clinician reviews and signs all content. Clinical responsibility remains with the practitioner.
APP-compliant architecture. Telehealth recordings and notes secured under APP 11. Consent captured. Retention configured.
AI suggests MBS items from session content. Practitioner reviews and signs. Practitioner remains responsible for billing accuracy.
Integrates with Best Practice, Medical Director, Cliniko, ZedMed, Power Diary. Notes flow into existing system.
Productized: $4,000 setup + $500 to $800 per clinician per month. For a 5-clinician telehealth practice, total monthly cost $2.5K to $4K.
Yes. Mental health telehealth particularly benefits from AI note drafting because notes are detailed. AI drafts structured notes including risk assessment; clinician verifies and signs.
AI does not handle emergencies. Receptionist agent routes emergencies appropriately (000, urgent triage). Clinician handles clinical emergencies during session per usual telehealth protocols.
30 minute demo. AI live, consultation note drafting walkthrough, MBS support demo.
All discussions held in confidence. Australian-based consultants.