For Australian businesses running MYOB Acumatica or MYOB Advanced

MYOB Acumatica Integration and Automation

MYOB Acumatica, still widely known by its previous name MYOB Advanced, is a capable cloud ERP. It is also the system your team ends up copying data into, because the store, the point of sale, the freight portal and the CRM around it were each chosen separately and none of them talk to it.

We build and maintain the connections. Orders, customers and payments flow into MYOB Acumatica, while inventory, trade price lists, product data and dispatch confirmations flow back out to wherever you sell. Built against the ERP API properly, including the parts that make mid-market wholesale awkward: multiple warehouses, customer price classes, kits, part shipments, credit notes and GST that has to reconcile.

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Realistic ROI

Minutes

From web order to ERP sales order

Rather than a morning import run by a person

Per warehouse

Inventory published, not one total

Which is what multi-site wholesalers actually need

10 to 25 hours per week

Manual re-keying removed

Typical for a mid-market wholesaler, scales with order volume

4 to 10 weeks

From scoping to live two-way flow

Longer where the ERP has heavy customisation in place

Why MYOB Acumatica Integrations Need Care

It is a genuinely deep ERP, and depth is exactly what generic connectors flatten. Four things that decide whether an integration holds up.

Your instance is not a standard instance

Mid-market ERP deployments accumulate custom fields, custom screens, extra document types and workflow rules over the years, all of which are perfectly legitimate and none of which a generic connector knows about. An integration has to be built against your configuration, which means reading it first rather than assuming a default install.

Pricing lives in classes and price lists

MYOB Acumatica expresses wholesale pricing through customer price classes, price lists, quantity breaks and dated promotions. Flattening all of that into one price field on a website is how trade customers end up seeing retail prices and then being credited afterwards. Mapping it properly is usually the highest value part of the project.

Inventory is by warehouse and location

The ERP tracks stock per warehouse, and often per bin, along with allocated, on order and available quantities that mean different things. Publishing a single availability number to a store throws away the detail that makes pickup, ship from store and honest lead times possible for trade customers.

Finance has to be able to trust it

Orders posted from a website become revenue, tax and receivables. Sales order type, branch, tax zone and tax category, freight treatment and rounding all have to be set the way your finance team expects, or reconciliation becomes a monthly task and confidence in the integration quietly disappears.

What We Connect to MYOB Acumatica

Six flows. Which ones you need depends on whether you sell online, through shops, through marketplaces, or all three.

Sales order posted

Ecommerce orders in

Orders from Shopify, WooCommerce, BigCommerce, Magento, Shopline or a custom storefront become sales orders in the ERP within minutes, with the correct customer, branch, tax zone, price, freight and discounts, plus a reference back to the original order number for support and finance.

Accurate availability

Inventory out by warehouse

Available quantity flows out per warehouse rather than as one lumped total, with a configurable buffer per line. Allocated and on order quantities can be surfaced separately so trade customers see a realistic lead time instead of a plain in stock or out of stock flag.

Correct trade price

Price classes and price lists

Customer price classes, price lists, quantity breaks and dated promotions flow out so the logged in customer sees the price the ERP would actually invoice. Credit limits and account status can gate what a trade account is permitted to order online.

Matched, not duplicated

Customers and accounts

New web customers are created as business accounts or customers with the right class and terms, and existing trade accounts are matched on account code, ABN and email rather than duplicated. Contacts and ship to addresses are kept in step in both directions.

Every channel, one ERP

Point of sale and marketplaces

Retail Express, Lightspeed, Square and Shopify POS on the retail side, plus Amazon, eBay and other marketplaces, all posting into the same ERP with channel identified on each order so you can see margin and returns by channel without a spreadsheet merge.

Status back out

Fulfilment, shipments and credits

Shipment confirmations, tracking numbers, part shipments, backorders, cancellations and credit notes flow from the ERP back to the sales channel and into the customer notification, which is the flow that removes the most inbound order status enquiries.

What Changes Once MYOB Acumatica Is Connected

Task	Traditional	With Yes AI	Notes
A web order arrives	Keyed in or imported each morning	Sales order created in minutes	Correct branch, tax zone, price class and freight, with the store order number carried as a reference.
Stock moves in one warehouse	Website shows a stale total	Availability updated per warehouse	Enables realistic lead times and pickup from the location that actually holds the stock.
A trade customer orders online	Retail price, then a credit	Price class applied at checkout	Price lists and quantity breaks flow from the ERP rather than being maintained a second time.
Order ships in two parts	Channel still says processing	Part shipments and tracking sync	Customer gets accurate notifications instead of calling to ask where the rest is.
A customer returns goods	Credit raised, channel unaware	Credit and stock flow back	Returned stock re-enters availability rather than sitting unlisted in a returns bay.
Selling on a marketplace too	Third stock spreadsheet	Same ERP, channel tagged	Margin and return rates readable by channel without merging exports.
Month end reconciliation	Days matching channels to ledger	Posts correctly as it happens	Tax treatment, freight, discounts and payment fees agreed with finance before go live.
The ERP is customised further	Connector breaks silently	Change managed, tested, released	Custom fields and screen changes are expected in this ERP, so the integration is built to absorb them.

How We Keep an ERP Integration Safe

Build against your configuration, not a default install

We read your actual setup first: custom fields, document types, branches, warehouses, price classes, tax zones and any customisation packages in place. An integration written against an assumed standard instance will work in testing and fail on your third real order, usually on a document type nobody mentioned.

Use a sandbox tenant before touching production

Every flow is built and tested against a copy of your data in a non-production tenant, including the historical orders that went sideways. Posting test sales orders into a live ERP creates real documents that finance then has to reverse, which is an avoidable and irritating way to start a project.

Make every write safe to repeat

API calls time out and get retried. Without a stable external reference on each document, a retry creates a second sales order that can be picked and shipped before anyone notices. Every order, shipment, credit and stock adjustment carries an identifier so a repeat call updates rather than duplicates.

Respect API limits and licensing

ERP APIs enforce request limits and concurrent session limits, and integration usage can interact with your licensing. We pace calls, use efficient retrieval rather than polling everything repeatedly, and confirm the approach fits your licence terms before volume becomes a problem in a peak trading month.

Agree tax and financial posting with your accountant

Tax zones and categories, freight treatment, discounts, rounding and payment fees are confirmed before go live and reconciled in parallel for the first month. GST errors in an ERP integration are not a technical inconvenience, they turn into business activity statement corrections.

Least privilege access and audit logging

The integration uses a dedicated ERP user with only the permissions it needs, never a staff member’s login, so people leaving does not break anything and access can be revoked cleanly. Every synced document is logged, and customer data is handled under the Privacy Act 1988 and the Australian Privacy Principles.

How Yes AI Works With MYOB Acumatica

Configuration and flow review first

We document your warehouses, branches, price classes, tax setup, custom fields and any existing customisation, then map every flow you need in both directions. You get a prioritised plan with a fixed price, and the review is useful to you regardless of who builds it.

Built against the ERP API properly

Connections are built against the documented integration interfaces rather than screen scraping or manual file drops, tested in a sandbox tenant on your real data, with idempotent writes and monitoring wired in from the first day.

Parallel run before you trust it

The first flows run alongside your existing process while you compare ERP totals against the sales channel. Only when the numbers agree does the manual work stop. Nobody should be asked to take an ERP integration on faith at month end.

Maintained through upgrades and changes

ERP version upgrades, new custom fields, added warehouses and new sales channels are absorbed under the managed fee. We work alongside your existing MYOB partner rather than competing with them, since they own the ERP and we own the connections around it.

Our MYOB Acumatica Integration Rollout

Five steps. The first two-way flow is normally live within five to eight weeks including a parallel run.

Document the ERP configuration (week 1 to 2)

Warehouses, branches, price classes, tax zones, document types, custom fields and any customisation packages. Plus the sales channels you run and the flows each one needs.

Agree ownership and financial treatment (week 2)

Which system owns each data type, and how tax, freight, discounts and payment fees should post. Signed off by you and your finance team before any build begins.

Build and test in a sandbox tenant (week 2 to 5)

Orders in and inventory out first, built against the documented API, tested on a copy of your real data including part shipments, credits and the awkward historical orders.

Parallel run, then switch over (week 5 to 8)

Live alongside your current process while we compare ERP totals to each channel and tune matching, buffers and exception rules. The manual process stops once the numbers agree.

Extend and maintain (ongoing)

Pricing, customers, marketplaces and fulfilment flows follow. We alert same day on failures, absorb ERP upgrades and configuration changes, and keep the documentation current.

FAQ

Is MYOB Acumatica the same thing as MYOB Advanced?

Yes. MYOB Advanced was renamed MYOB Acumatica, and both names still appear widely in documentation, partner materials and job ads. It is MYOB’s cloud ERP for mid-market businesses, built on the Acumatica platform, and is a different product from MYOB Business, MYOB AccountRight and the older MYOB Exo. If you are unsure which you run, we can tell from the login screen and the modules you have.

What can you connect it to?

Online stores including Shopify and Shopify Plus, WooCommerce, BigCommerce, Magento and Adobe Commerce, and Shopline. Point of sale including Retail Express, Lightspeed, Square and Shopify POS. Marketplaces such as Amazon and eBay. CRM including HubSpot, Salesforce and Pipedrive. Plus freight and logistics portals, supplier feeds, and internal systems that expose an API or a scheduled file export.

Do you replace our MYOB partner?

No, and we would rather not. Your MYOB partner owns the ERP itself: the licensing, the configuration, the modules and the upgrades. We own the connections between that ERP and the rest of your systems. The two roles sit alongside each other well, and we are happy to work directly with your partner so nobody is guessing about who changed what.

Can you handle our customisations and custom fields?

Yes, and expecting them is the difference between an integration that lasts and one that breaks in month three. We document your configuration before building: custom fields, document types, branches, warehouses, price classes and any customisation packages in place. When you customise further later, updating the integration is part of the managed service rather than a new project.

Will trade pricing be correct on our website?

That is usually the main reason businesses call us about this ERP. Customer price classes, price lists, quantity breaks and dated promotions flow out to the sales channel so a logged in trade customer sees the price the ERP would actually invoice them. Credit limits and account status can also gate what an account is allowed to order online, rather than letting an order through and sorting it out afterwards.

How do you test without creating real documents in our ERP?

We build and test in a non-production tenant containing a copy of your data, including the historical orders that went wrong, because those are the ones that expose the gaps. Only once the flows behave correctly there do we run a controlled go live against production, with a parallel reconciliation period so finance can compare before the manual process is retired.

How long does an integration take?

Typically five to eight weeks from scoping to a live two-way flow including the parallel run, with orders in and inventory out first. Heavily customised instances and businesses with several sales channels take longer, and we stage those so the highest value flow goes live early rather than everything landing at the end. The configuration review in week one is what makes the estimate reliable.

Connect MYOB Acumatica to Everywhere You Sell

Book a call. We document your ERP configuration, map the flows to your stores, shops and marketplaces, and give you a fixed price plan starting with the one that saves the most time.