Yes AI. AI consulting for Australian businesses.
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Clear, published pricing. AI receptionist plans in Australia start at $299/mo (Starter, 500 mins) plus a one-off setup fee, with Professional at $599/mo (1,500 mins) and custom pricing for larger teams. Below is a full breakdown of tiers, hidden costs, and TCO vs hiring a human receptionist over 1, 3, and 5 years.
One-off setup fee applies. 14-day money-back guarantee.
Standard tiered pricing across major Australian providers. Yes AI publishes these flat rates - some competitors charge per usage or require sales calls.
Cafes, sole traders, trades, 1-5 staff
Smart call routing, business hours coverage, voicemail transcription, basic booking, SMS confirmations
Clinics, salons, firms, 5-20 staff
Calendar and CRM integration, after-hours and weekends, call analytics, appointment booking, priority support
Multi-location, franchises, call centres, 20+ staff
Multi-agent, custom integrations, multi-language, custom voice, dedicated AM, SLA, compliance audits, 24/7 support
Total cost of ownership for a full-time receptionist ($65K/yr base + super + leave coverage + training) vs Yes AI Starter and Professional tiers.
Human receptionist assumed: $65K base + 11.5% super + leave coverage + training. Salary data: SEEK Australia 2025 reception/admin national average.
Fees that surprise SMBs at month one. Yes AI publishes all of these on every quote - but not every vendor does.
Four worked examples showing actual monthly cost vs equivalent human staff.
Real pricing scenarios based on actual Australian customer profiles.
Single location, takeaway orders and reservations, owner-operator who can't answer mid-service. Starter tier covers 500 minutes, about 30-40 calls per day.
GP/dental/physio practice with 3-5 practitioners. Professional tier covers 1,500 minutes, HICAPS questions, recall reminders, after-hours, and booking integration.
Multi-partner firm with intake, conveyancing, family law, and commercial. Custom tier covers complex routing, conflict checks, and Aussie data residency requirements.
Franchise HQ, national contact centre, or large clinic group. Custom tier covers high call volumes, multi-language, custom voice, and a dedicated success manager.
A practical 4-step framework for picking AI receptionist pricing.
Pull last 90 days of phone records. Calculate inbound minutes, peak times, and average call length. This determines your tier.
Choose tier based on minutes, integrations needed, and compliance requirements. Most Australian SMBs land on Starter ($299) or Professional ($599).
Train AI on your business, integrate with your CRM/calendar, configure routing rules. 5-10 days for most businesses.
Monthly review of usage, escalation rate, and booking conversion. Upgrade or downgrade tier as your business changes.
The most common questions about AI receptionist costs in Australia.
Book a consultation. We'll review your call volume, recommend the right tier, and quote setup costs upfront. No surprises, no "contact us" runaround.