What is an AI receptionist?

An AI receptionist is an artificial intelligence-powered phone system that answers calls, understands what callers need, and takes action - like booking appointments, routing calls, or answering questions. Unlike voicemail or traditional IVR, it holds natural conversations and handles requests in real time.

Will callers know they're speaking to AI?

Most callers don't realise. Our AI receptionists use natural-sounding voices with realistic speech patterns, including appropriate pauses and responses. We customise the voice, personality, and greeting to match your brand, so the experience feels seamless and professional.

Can the AI receptionist book appointments in my calendar?

Yes. The AI integrates directly with Google Calendar, Outlook, Cliniko, Acuity, Calendly, and many other scheduling systems. It checks real-time availability and books appointments instantly, sending confirmations via SMS or email to both you and the caller.

How much does an AI receptionist cost compared to a human receptionist?

A full-time human receptionist in Australia costs $55,000-$75,000 per year including super and leave. An AI receptionist from Yes AI costs under $1 per hour - that's less than your morning coffee - and works 24/7/365 without breaks, sick days, or holidays. She handles calls, email, SMS, and WhatsApp in 100+ languages.

What happens if the AI can't handle a call?

The AI is configured with escalation rules. If a call requires human attention - such as a complex complaint or emergency - the AI seamlessly transfers the call to your designated team member, sends an urgent notification, or takes a detailed message for immediate follow-up.

How long does it take to set up an AI receptionist?

Most businesses are up and running within 48 hours. We configure your AI receptionist with your business details, greeting scripts, appointment rules, and integrations. We then test thoroughly before going live. No hardware or software installation is needed on your end.

Does the AI receptionist work with my existing phone number?

Yes. We can forward your existing business number to the AI receptionist, or set it up to answer only when you're unavailable (overflow mode). There's no need to change your phone number or provider.

AI-Powered Virtual Receptionist

24hr Active Receptionist for Under $1 Per Hour

She handles calls, emails, SMS, WhatsApp, transfers, voicemails, and FAQs - in 100+ languages. Every call recorded. Full transcript emailed within 60 seconds. Free online portal included. Built for Australian small businesses.

Get Your AI Receptionist Hear a Live Demo

The True Cost of Missing Calls

Without an AI receptionist, every missed call is revenue walking straight to your competitors.

Most

callers won't leave a voicemail

Most customers hang up when they reach voicemail. Every unanswered call is a lost opportunity walking straight to your competitor.

Few

callers call back

Miss a call and the caller moves on. They'll find someone who answers. You'll never know what you lost.

High

value of a missed call

Each missed call can cost you a new customer, a booking, or a referral worth thousands of dollars to your business.

How Your AI Receptionist Works

From the moment a customer calls to the moment you get your summary - it's all handled automatically.

Customer Calls Your Business

A customer rings your number. Instead of voicemail or hold music, your AI receptionist picks up instantly - within one ring, 24 hours a day.

AI Understands Their Request

Using natural language understanding, the AI receptionist identifies what the caller needs - whether it's booking an appointment, asking a question, or reaching a specific team member.

Takes Action Automatically

The AI books appointments in your calendar, routes calls, takes messages, or answers FAQs - all without human intervention. It handles the entire interaction.

You Get a Full Summary

You receive a notification with the call recording, transcript, and any actions taken. The customer gets an SMS or email confirmation instantly.

Everything You'd Expect From a World-Class Receptionist

Your AI receptionist does everything a great human receptionist does - and more - without the salary, leave, or training costs.

24/7 Availability

Your AI receptionist never sleeps, never takes a sick day, and never goes on holiday. Every call is answered, day or night, weekends and public holidays included.

Appointment Booking

Integrates with your calendar system to check real-time availability and book appointments on the spot. No double-bookings, no back-and-forth.

CRM Integration

Automatically logs every call, creates new contacts, and updates your CRM. Works with Salesforce, HubSpot, Cliniko, and dozens more.

Multilingual - 100+ Languages

Fills out and reads forms in over 100 languages including Mandarin, Vietnamese, Arabic, Hindi, and Tagalog. Serve diverse communities across multicultural Australia.

Natural Conversation

Callers interact with a natural-sounding voice that understands context, handles interruptions, and responds intelligently. No robotic IVR menus.

Custom Voice & Personality

Personalised greetings, tone, and responses that match your brand. Choose from professional, friendly, or warm personas. Callers won't know it's AI.

Call Recording & Instant Transcripts

Every call is recorded and a full transcript is emailed to you within 60 seconds. Listen back via your free online AI portal. Add calls to your CRM or database for cents per caller.

Calls, Email, SMS & WhatsApp

Not just phone calls - she handles email enquiries, sends SMS confirmations, and manages WhatsApp messages. Transfer calls, take voicemails, and answer FAQs across every channel.

AI Receptionist vs The Alternatives

See why an AI receptionist is the smartest investment for your front desk.

Feature	AI Receptionist	Human Receptionist	Voicemail	Answering Service
Available 24/7/365	Included	Not included	Included	Partially included
Books Appointments	Included	Included	Not included	Partially included
CRM Integration	Included	Partially included	Not included	Not included
Multilingual (100+ languages)	Included	Not included	Not included	Partially included
Consistent Quality	Included	Not included	Not included	Not included
Handles Unlimited Calls	Included	Not included	Included	Partially included
Under $1/hour (24/7)	Included	Not included	Included	Not included
No Hold Times	Included	Not included	Included	Not included
Instant Setup	Included	Not included	Included	Not included

Human Receptionist

$55K - $75K

per year + super + leave

Works 38 hrs/week only

BEST VALUE

AI Receptionist

Under $1/hr

24/7/365, all inclusive

Works 24/7/365

Answering Service

$800 - $2,000

per month + per-call fees

Variable quality, limited hours

Built for Your Industry

AI receptionists tailored to the specific needs of Australian industries.

Frequently Asked Questions

Everything you need to know about AI receptionists for your business.

Ready for an AI Receptionist That Never Misses a Call?

Join hundreds of Australian businesses that have switched to AI reception. Book a demo and hear your AI receptionist in action.

Get Your AI Receptionist Call (03) 9003 0111