SparkLayer + Shopify Rewards Integration

SparkLayer hides the native Shopify cart drawer with display: none. The rewards widget renders outside the cart-drawer area (typically as a top-of-page banner above the announcement bar). It loads independently of SparkLayer state, so it works for logged-out visitors (showing a "join the program" prompt) and logged-in customers (showing their balance). The two never conflict because they operate in different DOM zones.

Common for organisations running multiple brands or geographies under one SparkLayer parent account. The rewards data is partitioned by Site ID from the data model up. Customer on Site A accrues, redeems, and views balance only for Site A activity. Site B is completely separate. We confirm the site structure at discovery and build the partition accordingly.

Yes. SparkLayer quote requests typically convert to standard Shopify orders once accepted. The webhook fires on order paid, accrual proceeds normally. For quote-to-order flows where the customer ultimately pays through a separate channel (e.g., 30-day terms via Xero), additional integration is needed; we discuss at discovery if relevant.

No. The widget loads independently (lazy-loaded after first paint) and the webhook engine runs server-side, so customer-facing performance is unaffected. We measure Lighthouse before and after the integration to confirm no regression.

Some SparkLayer deployments support parent-account / sub-account structures (head office + branches). We confirm at discovery whether your business rules want accrual at the sub-account level (each branch has its own balance) or aggregated to the parent (head office sees the total). Both are supported; the choice is a business decision driven by your redemption process.

Both are reflected in the order subtotal that Shopify reports back, so the accrual reads them correctly without any special handling. SparkLayer Plus customers see the same correct accrual experience as standard SparkLayer customers.

No. The integration sits alongside SparkLayer, reading Shopify orders that SparkLayer has already priced correctly. SparkLayer's configuration, customer tiers, price lists, and discounts all remain unchanged. The integration is additive, not modifying.

We provide a 1-page integration brief that SparkLayer support can reference: what the widget does, where it renders, how it reads order data, what fails the customer might report that points back to the rewards integration vs SparkLayer itself. The two support relationships stay clean.