Respond to Every Review in Minutes, Not Days
Your AI reputation manager monitors Google reviews around the clock, drafts personalised responses for every new review, and sends you a daily digest ready to approve with one click. Negative reviews trigger instant alerts. Most businesses take 3+ days to respond — yours will respond in hours.
Reviews Are Costing You Customers
Most business owners know reviews matter. Few understand just how dramatically they affect revenue — and how much a slow response damages trust.
read review responses before visiting
It's not just the star rating that matters — customers scrutinise how businesses respond to feedback. A professional, timely response to a negative review is often more reassuring than the negative review is damaging. Silence, however, signals you don't care.
spent managing reviews manually per month
Across a typical small-to-medium business, monitoring review platforms, crafting responses, and tracking sentiment consumes over 50 hours a month when done manually. That's more than a full week of work per year — handed back to you with AI automation.
more revenue for businesses that respond
Businesses that consistently respond to reviews generate 35% more revenue on average than those that don't, according to Harvard Business School research. The mechanism is simple: responding signals to potential customers that you're attentive and trustworthy.
The average Australian business takes 3.2 days to respond to a Google review. By then, 70% of customers who read that unanswered review have already chosen a competitor. Speed is reputation.
How AI Review Manager Works
From new review to posted response in hours — with you in full control at every step.
AI Monitors 24/7
The moment a new Google review is posted — whether it's 2am on a Sunday or mid-afternoon on a public holiday — our AI detects it within minutes and begins analysing the sentiment, tone, and key topics raised.
Personalised Response Drafted
The AI drafts a thoughtful, on-brand response tailored to the specific review. Not a generic template — a reply that addresses the customer's actual feedback, acknowledges their experience, and reflects your business's voice.
Daily Digest to Your Inbox
Each morning you receive a digest email with all new reviews from the past 24 hours, the AI-drafted responses ready to approve, and your current rating summary. Review everything at once in under two minutes.
Approve & Auto-Post
Click approve on any response and it's automatically posted to Google. Edit before approving if you'd like to tweak the wording. Or set it to fully auto-post and never think about review responses again.
Everything Your Reputation Needs to Thrive
Six capabilities working together to protect and grow your online reputation — automatically.
AI Response Drafting
Every review gets a personalised, contextually aware draft response. The AI reads the actual content of each review and writes a reply that addresses the specific feedback — not a one-size-fits-all template that customers can spot from a mile away.
Negative Review Alerts
One-star and two-star reviews trigger an immediate SMS and email alert — no waiting for the daily digest. You'll know within minutes so you can reach out directly to the customer and attempt to resolve the issue before it influences others.
Sentiment Trend Tracking
Weekly and monthly sentiment reports show whether your customer perception is improving or declining. Track which aspects of your business receive the most praise and which generate the most complaints — actionable intelligence for your operations.
Multi-Platform Monitoring
Beyond Google, the system monitors your reviews on Facebook, Yelp, TrueLocal, and industry-specific directories. All your review activity consolidated into one daily digest, one dashboard, one place to manage your reputation.
Weekly Digest Reports
Comprehensive weekly summaries land in your inbox every Monday morning: total reviews received, average rating change, response rate, top themes from customer feedback, and a comparison against the previous week. Everything you need to stay on top of your reputation.
Competitor Review Analysis
Understand how your review volume, rating, and response rate compare to your top local competitors. Identify the gaps and opportunities — if they're getting five-star reviews for something you're getting three stars for, that's your next improvement priority.
Simple, Transparent Pricing
One plan. Everything included. No hidden fees, no per-response charges, no lock-in contracts.
No setup fee • No lock-in contract
- 24/7 Google review monitoring
- AI-drafted personalised responses for every review
- Daily digest email with one-click approval
- Instant SMS + email alerts for negative reviews (1–2 stars)
- Monthly sentiment trend reports
- Multi-platform monitoring (Facebook, Yelp, TrueLocal)
- Competitor review benchmarking
- Unlimited reviews and responses
- Response tone training during onboarding
- Cancel anytime — no lock-in
Setup takes less than 24 hours. First responses usually post within your first business day.
ROI in plain numbers: If responding to reviews generates 35% more revenue and your average monthly revenue is $20,000 — that's $7,000 extra per month for $149. The maths isn't subtle.
Even Better When Paired With
AI Review Manager protects your existing reputation. Pair it with these services to build it faster.
Missed Call Text-Back
Bad reviews often stem from customers who couldn't reach you. Missed Call Text-Back ensures every caller gets an instant response — preventing the frustration that turns into a one-star review.
Learn moreReputation Management
Review Manager handles responses. Our full Reputation Management service goes further — building your review volume, suppressing negative search results, and managing your brand across 50+ platforms.
Learn moreAI Inbound Callers
Great reviews come from great customer experiences. Our AI receptionists handle your inbound calls 24/7 with consistent, professional service — the kind of service that earns five-star reviews organically.
Learn moreFrequently Asked Questions
Everything you need to know about AI Review Manager.
Your Reputation Is Working For You — or Against You
Every unanswered review is a missed opportunity. Every slow response signals indifference. For $149 a month, your AI review manager handles it all — so your reputation works harder than your competitors' ever will.
No setup fee. No lock-in. Cancel anytime. Setup completed within 24 hours of signing up.