More Reviews. Better Ratings. Zero Effort.
AI that requests reviews at the perfect moment, responds to feedback instantly, and turns your online reputation into your biggest competitive advantage.
The Numbers Behind AI Reviews
Reviews drive revenue. AI review automation gets you more of them, faster.
more reviews collected
Automated review requests sent at the perfect moment generate 4.7x more reviews than waiting for customers to remember on their own.
average response to negative reviews
AI drafts empathetic, professional responses to negative reviews within minutes. Fast responses turn unhappy customers into loyal advocates.
of consumers read reviews before buying
Google reviews are the most trusted form of advertising. More reviews and higher ratings directly translate to more customers walking through your door.
How AI Review Automation Works
Four steps from customer visit to 5-star review.
Auto-Request Sent
After a customer visit, purchase, or service completion, the AI sends a personalised review request via SMS or email at the optimal time — typically 2-4 hours later.
Customer Leaves Review
The request includes a direct link to your Google Business Profile (or other review platform). One tap to rate, easy text entry. Friction-free for the customer.
AI Monitors & Responds
The AI monitors new reviews across all platforms. Positive reviews get a thank-you response. Negative reviews get an empathetic, resolution-focused response — fast.
Sentiment Analysis & Reports
AI analyses review sentiment, identifies trending topics, and spots issues before they become patterns. Weekly reports show your reputation trajectory.
Complete Review Management
Everything you need to build and protect your online reputation.
Automated Review Requests
Personalised SMS and email requests sent at the optimal time after each customer interaction. Customisable templates for different service types.
Positive Review Amplification
AI responds to positive reviews with personalised thank-you messages. Highlights great reviews for social sharing and marketing use.
Negative Review Response
AI drafts empathetic, professional responses to negative reviews within minutes. Includes service recovery offers and offline resolution paths.
Sentiment Analysis
AI analyses review text to identify themes, emotions, and trends. Spot recurring praise or complaints across locations and time periods.
Real-Time Alerts
Instant notifications for new reviews, especially negative ones. Team members are alerted immediately so issues can be addressed before they escalate.
Multi-Platform Monitoring
Monitor Google, Facebook, TripAdvisor, Yelp, ProductReview, and industry-specific review sites — all from one dashboard.
Competitor Benchmarking
Track your review scores against local competitors. See how your ratings, volume, and response times compare in your market.
Review Gating (Compliant)
Smart feedback routing that encourages satisfied customers to leave public reviews while directing complaints to private resolution channels.
AI Reviews vs Other Methods
See why AI review automation outperforms basic tools and manual management.
| Feature | AI Review Automation | Basic Review Tools | Manual Process |
|---|---|---|---|
| Automated Review Requests | |||
| AI Response Generation | |||
| Sentiment Analysis | |||
| Multi-Platform Monitoring | |||
| Competitor Benchmarking | |||
| Real-Time Alerts | |||
| Response Under 2 Hours | |||
| Trend Reporting |
AI Reviews for Your Industry
Custom review strategies for the specific needs of your business.
Healthcare & Dental
Request reviews after appointments while maintaining patient privacy. AHPRA-compliant review collection for healthcare professionals.
Learn moreBeauty & Wellness
Salons and spas collect reviews after each visit. Track satisfaction by service type, stylist, and location to identify what drives loyalty.
Learn moreRestaurants & Hospitality
Collect reviews after dining experiences. Monitor Google, TripAdvisor, and Yelp. Respond to negative reviews before they impact your reputation.
Learn moreTrades & Home Services
Plumbers, electricians, and builders collect reviews after every job. Build trust with potential customers searching for reliable tradespeople.
Learn moreFrequently Asked Questions
Everything you need to know about AI review automation.
Review Impact Calculator
See how more Google reviews grow your revenue
Based on BrightLocal 2026 local search data
We will analyse your current Google profile and show you exactly what is possible.
Turn Happy Customers Into 5-Star Reviews
Let AI request, monitor, and respond to reviews while you focus on delivering great experiences.