Quote Requests Answered While You're on the Tools
You're under a house, up a ladder, or elbow-deep in a switchboard. Meanwhile, three quote requests just hit your inbox. Your AI handles all three.
67% of quote requests
go unanswered within 4 hours — your competitors reply in minutes
The Tradie Email Problem — You're Too Busy to Reply
Your hands are full. Literally. Customers send emails expecting a quick reply, and by the time you check your phone at smoko, they've already called someone else.
4+ hours
Average reply time
Most tradies take 4-8 hours to reply to an email quote request. By then, 67% of customers have already contacted another tradie.
$1,600
Lost per week
The average tradie loses 5 jobs per week to slow email responses. At $320 average job value, that's $1,600 walking out the door every week.
78%
Go to first responder
Nearly 4 in 5 customers hire the first tradie who responds to their enquiry. Not the cheapest. Not the best reviewed. The fastest.
You are not losing jobs because your work is bad. You are losing jobs because you cannot reply fast enough when your hands are full. AI fixes that — instantly.
What Happens While You're on the Job
A customer emails at 9:14 AM. You're under a sink. Here's exactly what happens next — in real time.
New Quote Request
Karen Nguyen
Hi, I need a plumber for a leaking hot water system at 17 Banksia Drive, Ferntree Gully. Can someone come this week? It's been dripping for a few days now.
AI Auto-Reply Sent
To: Karen Nguyen
Hi Karen, thanks for getting in touch! We can definitely help with your hot water system. We've got availability Thursday between 8-10am or Friday 1-3pm. Which works for you? — Dave's Plumbing
Customer Confirmed
Karen Nguyen
Thursday morning works perfectly! Address is 17 Banksia Drive, Ferntree Gully VIC 3156. The hot water unit is on the side of the house.
Total time from quote request to confirmed booking: 3 minutes. You didn't stop working once.
How It Works — Dead Simple
No apps to learn. No buttons to press. The AI just reads your emails and does the right thing.
Quote Request Arrives
A customer emails your business address asking about a job. Could be a leaking tap, a switchboard upgrade, a bathroom reno — anything you do.
The AI reads the email in under 1 second. It identifies the job type, urgency, location, and what the customer is actually asking for.
AI Drafts a Response
Using your rate card, availability, and service area, the AI writes a professional reply — in your voice, with your business name.
For standard jobs, it includes a ballpark price. For custom work, it books a quote appointment. For emergencies, it triages and alerts you via SMS.
Reply Sent Automatically
The customer gets a reply in under 60 seconds. They think your office manager is incredibly efficient. You haven't touched your phone.
The reply comes from your business email address. No third-party branding. No "sent by AI" footer. Just a fast, professional response.
Job Booked, You Get a Summary
At smoko, you check your phone. The AI has sent you a summary: "3 new enquiries, 1 job booked for Thursday, 1 follow-up sent."
Every email exchange is logged. You can see exactly what was said and jump in personally at any time. The AI hands off to you seamlessly.
Everything a Tradie Needs From Email AI
No bloat. No features you'll never use. Just the six things that actually make a difference when you're on the tools.
Quote Auto-Reply
Instantly replies to quote requests with your pricing, availability, and service area. Standard jobs get a ballpark figure. Custom jobs get a quote appointment.
Availability Checker
Syncs with your calendar (Google, Outlook, Tradify, ServiceM8) and only offers times when you are actually free. No double bookings. No awkward reschedules.
Job Scheduler
When a customer confirms, the AI adds the job to your calendar with the address, contact details, job description, and any special instructions.
Photo Request
For jobs that need a visual assessment, the AI asks the customer to send photos before the visit. Saves you a trip if it's something you can quote from a picture.
Follow-Up Chain
Sent a quote on Monday? If no reply by Wednesday, the AI sends a friendly follow-up. Configurable timing. Stops automatically if the customer replies.
Invoice Integration
Connects to Xero, MYOB, and QuickBooks. When a job is completed, the AI can send the invoice or payment reminder — you just mark the job done.
Works for Every Trade
Whether you're a sparkie, a chippy, a plumber, or a landscaper — the AI knows your trade and speaks your customer's language.
Plumber
Customer Email:
"My hot water system is making a weird noise and the water isn't getting hot."
AI Auto-Reply:
Sounds like it could be a faulty element or thermostat. We can come have a look — we've got availability Thursday 8-10am. If it needs replacing, we carry Rheem and Rinnai units on the van. We'll give you options and a quote on the spot.
Electrician
Customer Email:
"We need extra powerpoints in the garage and maybe a dedicated circuit for the workshop."
AI Auto-Reply:
No worries — we do that all the time. For a garage setup we'd usually run a sub-board with a few circuits. Best if we come out and have a look first. We've got Friday arvo free if that works?
Builder
Customer Email:
"We're thinking about a deck out the back. Probably 5m x 3m, Merbau, with a roof over it."
AI Auto-Reply:
Great project! A Merbau deck with a roof that size typically runs $15K-$22K depending on the roof style and council requirements. Happy to come out for a proper measure and quote — we've got Tuesday morning free.
Landscaper
Customer Email:
"Our backyard is just dirt and weeds. Want something low maintenance with some pavers and maybe a retaining wall."
AI Auto-Reply:
Sounds like a great blank canvas! Low maintenance is our specialty — we do a lot of native gardens with pavers and composite decking. Could you send through a couple of photos? We'll give you a ballpark and can come out for a proper design consult.
How Much Are Slow Email Replies Costing You?
Plug in your numbers. Warning: the results might make you swear.
Weekly Lost
$1,600
Monthly Lost
$6,928
Annual Lost
$83,200
AI Cost/Year
$948
Net Revenue Recovered Per Year
$82,252
That is a 88x return on your AI email investment
Based on ServiceSeeking.com.au data. Your actual results depend on your trade, location, and job mix.
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Stop Losing Jobs to Your Inbox
Every email that sits unanswered for four hours is a customer calling someone else. Your AI replies in 30 seconds — even when you're up to your elbows in a job.
From $79 a month. Less than a single lost job. No lock-in contracts. 14-day free trial.
No lock-in contracts. No setup fees. Cancel anytime. Aussie-built and supported.