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The Modern Alternative to Answering Services

Stop Paying $3.50 Per CallAI Answering Service for Australia

73% of callers hang up after just 60 seconds on hold. Traditional answering services charge $2.50-$4.50 per call and still make your customers wait. Our AI answers every call in under 0.5 seconds, 24/7, for a flat monthly rate — no per-call fees, no surcharges, no surprises.

No per-call fees48-hour setupNo lock-in contractsAustralian data centres

0.5s

Answer time

$0

Per-call fees

24/7

Availability

94%

Caller satisfaction

The Hidden Cost Problem

Traditional Answering Services Are Costing You a Fortune

Australian businesses spend an average of $1,200-$2,500 per month on traditional phone answering services — and they still miss calls, lose messages, and frustrate customers with hold times. Here is what you are really paying for.

$2.50-$4.50

Per-Call Pricing Traps

Every single call costs you money. 300 calls/month = $750-$1,350 in call charges alone — before monthly fees, surcharges, and extras.

$4.00-$8.00/call

After-Hours Surcharges

Nights, weekends, and public holidays? You pay double or more per call. And those are exactly the times most customer calls happen.

73% abandon

35+ Second Wait Times

Human operators juggle multiple clients. Your caller waits. 73% of them hang up within 60 seconds and call your competitor instead.

18% error rate

Message Relay Failures

Misspelled names, wrong phone numbers, missing details. Manual message relay is error-prone, and you never know what was lost.

Queue bottleneck

No Scaling Capacity

During peak times, your calls queue behind every other client sharing the same operator pool. No priority, no scaling, no control.

$500-$1,500 exit fee

12-Month Lock-ins

Most answering services lock you into annual contracts. If the service is bad, you are stuck paying — or paying even more to leave.

Interactive Cost Calculator

See How Much You Could Save Every Month

Drag the slider to match your monthly call volume and see the real cost difference.

300 calls
50 calls5001,0001,5002,000

Traditional Answering Service

Base monthly fee$89
Standard calls (210 x $3.50)$735
After-hours calls (90 x $5.80)$522
Message relay (120 x $1.50)$180
Total / month$1,526

Yes AI Answering Service

Flat monthly fee$297
Per-call charges$0 (unlimited)
After-hours surcharge$0 (included)
Message relay / transcription$0 (included)
Total / month$297

Your estimated savings with Yes AI

$1,229

saved per month

$14,748

saved per year

81%

cost reduction

Why Businesses Are Switching

Everything an Answering Service Does, Done Better by AI

Our AI does not just take messages — it answers questions, books appointments, qualifies leads, and integrates with your systems. All for a flat monthly rate.

24/7 Availability

Traditional answering services charge $5-8 per after-hours call. Our AI answers at 2 AM for the same flat monthly rate as 2 PM. No surcharges, no penalty rates, no roster gaps.

100%uptime guarantee

0.5-Second Answer

73% of callers hang up after waiting just 60 seconds on hold. Our AI answers every call in under half a second — zero hold music, zero frustration, zero lost leads.

0.5saverage answer time

No Per-Call Charges

Answering services like Alltel and OfficeHQ charge $2.50-$4.50 per call, plus message relay fees, surcharges, and extras. Our flat-rate AI means your cost stays the same whether you get 100 or 1,000 calls.

$0per-call fees

30+ Languages

Australia is one of the most multicultural nations on earth. Our AI speaks Mandarin, Vietnamese, Hindi, Arabic, Greek, Italian, and 25+ more languages — with natural, fluent conversation, not robotic translation.

30+languages supported

Instant Scaling

Flash sale? Media mention? Seasonal rush? Traditional answering services cannot scale on demand — you get put in a queue behind other clients. Our AI handles unlimited simultaneous calls with zero degradation.

simultaneous calls

Australian Data Sovereignty

All call data is processed and stored in Australian data centres. Full encryption at rest (AES-256) and in transit (TLS 1.3). Compliant with the Australian Privacy Act 1988 and health record regulations.

AES-256encryption standard

Head-to-Head: Traditional vs AI

A side-by-side breakdown of what you actually get for your money.

Feature
Traditional Service
Yes AI
Answer speed
15-45 seconds
< 0.5 seconds
Availability
Business hours + after-hours surcharge
24/7/365 — flat rate
Scalability
Queue builds during peaks
Unlimited simultaneous calls
Languages
English only (most providers)
30+ languages, Australian accent
CRM integration
Manual entry or email relay
Direct API to any CRM
Appointment booking
Extra charge per booking
Included — books directly
Call recording
$0.50/call extra
Included + full transcription
Custom greeting
Yes
Yes — dynamic by caller ID
SMS follow-up
Not available
Automatic after every call
Contract
12-month lock-in typical
Month-to-month, cancel anytime
Built for Every Industry

AI Answering Service for Your Industry

Every missed call costs your business money. The exact amount depends on your industry — here is what our clients are saving.

Medical & Healthcare

Avg. Call Volume

400-800/month

Cost of Missed Calls

$12,400/mo

Annual AI Saving

$34,000/year

Key AI Capabilities

Patient intake, appointment booking, after-hours triage

Simple 4-Step Setup

Live in 48 Hours, Zero Hassle

No hardware. No software. No IT department. Just forward your number and you are done.

01

Forward Your Number

Point your existing business line to our AI. Takes 60 seconds via your carrier portal or phone settings. No new numbers needed.

Supports Telstra, Optus, Vodafone, and every Australian VoIP provider.

02

We Build Your Agent

Our team configures your AI answering agent with your business name, services, FAQs, booking calendar, and call routing rules.

Typically ready within 48 hours. You approve the script before it goes live.

03

AI Answers Every Call

Calls are answered in under half a second, 24/7. The AI handles inquiries, books appointments, captures messages, and transfers urgent calls to your mobile.

Natural Australian accent. Callers rate it 4.8/5 in post-call surveys.

04

You Get Full Visibility

Every call is recorded, transcribed, and synced to your CRM. Real-time notifications on your phone. Weekly performance reports delivered to your inbox.

Dashboard shows call volume, resolution rate, booking conversions, and more.

Businesses That Made the Switch

Real Australian businesses that replaced their traditional answering service with AI.

“We were paying OfficeHQ $1,800 a month to answer our overflow calls. They missed bookings, got patient names wrong, and charged us extra for every after-hours call. Since switching to Yes AI, our monthly cost dropped to $297, we have not missed a single call in four months, and patient bookings are up 23%. The AI even handles our Mandarin-speaking patients — something the old service could never do.”
JM

Jason M.

Practice Manager, Dental Clinic, Geelong VIC

23% more bookings, 83% cost reduction

“As a litigation firm, every missed call could be a $50,000 matter walking out the door. Our previous answering service had a 35-second average pickup time and half the messages were incomplete. The AI answers in under a second, captures every detail, runs a basic conflict check against our client list, and routes genuine emergencies to my mobile. We have picked up 11 new matters in the first quarter that we would have lost to voicemail.”
SR

Sophie R.

Director, Commercial Law Firm, Brisbane QLD

11 new matters in Q1, $0 per-call fees

Frequently Asked Questions

Everything you need to know about switching from a traditional answering service to AI.

Replace Your Answering Service Today

Every Call Your Answering Service Drops Is Revenue You Will Never Get Back

Australian businesses lose an average of $67,000 per year from missed and mishandled calls. Our AI answering service catches every single one — in under half a second, 24/7, for a flat monthly rate. Book a free consultation and hear the AI handle a real call to your business.

48-hour setupNo lock-in contractsFrom $197/monthAustralian data centres